Learning the art of polite speaking can help you get better results at work and in business situations. Non-native English speakers (Intermediate and above) should take this course to learn how to speak politely in English.
This course is unique because it helps you learn how to express yourself politely in formal situations. As well as introducing you to a number of useful phrases we use to express politeness, the course also introduces you to politeness theory in an accessible and practical way. The course focuses on spoken communication.
Many non-native - and indeed native -speakers of English use an informal register in spoken communication when it is more appropriate to use a more formal register. This course shows you how to speak politely in formal situations.
When we express ourselves in a polite way, we show respect towards our conversational partners. Showing respect towards people is extremely important in a number of formal situations, such as job interviews and business meetings.
People want to be respected; they want to feel free to make their own decisions, and they want to save face.
Course package :
- 12 Videos
- 6 Documents
Course Content :
Lesson 1: Introduction to Polite English
Lesson 2: Introduction to the 6 Principles of Polite Speaking
Lesson 3: The Uncertainty Principle. In this lesson, you will learn about the Uncertainty principle and why it may not be a good idea to appear too confident.
Lesson 4: The Indirect Question Principle. In this lesson, you will learn about the Indirect Question principle and why asking an indirect question may get you better results.
Lesson 5: The Respect Intelligence Principle. In this lesson, you will learn about the Respecting Intelligence principle and why respecting the other person's intelligence will make them more likely to cooperate with you.
Lesson 6: The Sensitive Correction Principle. In this lesson, you will learn about the Sensitive Correction principle and why correcting somebody in a polite and sensitive way is more effective than direct correction.
Lesson 7: The Reluctant Disagreement Principle. In this lesson, you will learn the Reluctant Disagreement principle and discover why you should show the other person that you don't really want to disagree with them.
Lesson 8: The Avoid Direct Commands Principle. In this lesson, you will learn about the Avoid Direct Commands principle and find out why being too bossy will not win you many friends.
Lesson 9: 5 Common Polite Phrases. In this lesson, you will learn 5 common phrases which make you sound polite.
Lesson 10: Complaining Politely. In this lesson, you will learn how to complain politely and respectfully.
Lesson 11: Direct Offers. In this lesson, you will learn how to respond politely to direct offers without causing offence.
Lesson 12: Indirect Offers. In this lesson, you will learn how to respond politely to indirect offers without causing offence.
Course Outcomes :
By the end of the course, you will have a greater understanding of formal, polite English. You will feel more comfortable expressing yourself in formal situations in which a more polite register of English is suitable.
Language of instruction: English